Terms of Service — DoneDingo

Welcome to DoneDingo ("we," "us," or "our"). DoneDingo is a web-based productivity platform operated by DoneDingo. By accessing or using our website at DoneDingo.com and any related services (collectively, the "Service"), you ("you" or "User") agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Service.

1. Acceptance of Terms

By creating an account, accessing, or continuing to use the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

DoneDingo provides a task and activity management platform that allows users to create boards, organize activities by time horizon and priority, assign owners, and collaborate with team members. The Service is available through free and paid subscription plans.

3. Account Registration & Credentials

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

4. License & Use Restrictions

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business productivity purposes, within the scope of your selected plan.

You may not:

Copy, modify, distribute, or create derivative works of the Service or its content;
Reverse engineer, decompile, or disassemble any part of the Service;
Circumvent or disable any technical limitations, security features, or access controls;
Resell, sublicense, lease, or redistribute access to the Service;
Remove or alter any copyright, trademark, or proprietary notices;
Use the Service for any unlawful purpose.

5. Acceptable Use & Misuse

You agree not to use the Service in any manner that:

Is unlawful, fraudulent, or deceptive;
Infringes any third party's intellectual property or other rights;
Distributes spam, malware, or other harmful code;
Interferes with or disrupts the integrity, security, or performance of the Service, including probing, scanning, or attempting to gain unauthorized access;
Scrapes, crawls, or harvests data from the Service by automated means without our prior written consent;
Impersonates another person or entity.

6. Intellectual Property

The Service, including all software, documentation, designs, logos, trademarks, and other materials (collectively, "DoneDingo IP"), is owned by DoneDingo and protected by applicable intellectual property laws. Nothing in these Terms transfers any ownership of DoneDingo IP to you.

7. User Content

You retain ownership of the content you create through the Service (boards, activities, notes, and related data — "User Content"). By using the Service, you grant DoneDingo a limited, non-exclusive, worldwide license to host, store, and process your User Content solely for the purpose of providing and improving the Service. We do not sell or share your User Content with third parties except as described in our Privacy Policy.

8. Subscription, Payments & Billing

DoneDingo offers free and paid subscription plans. Paid plans are billed in advance on a recurring basis (monthly or annually) according to your selected plan.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

By subscribing to a paid plan, you also agree to Paddle's Buyer Terms which govern payment, billing, tax, cancellation, and refund mechanics. For our refund policy, please see our Refund Policy.

9. Service Availability

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted, error-free, or secure access at all times. The Service may be subject to delays, interruptions, or performance issues due to maintenance, updates, or factors beyond our reasonable control. We may modify, suspend, or discontinue any feature of the Service at any time without prior notice.

10. Suspension & Termination

We may suspend or terminate your access to the Service, in whole or in part, at our sole discretion, without prior notice, if:

You breach any provision of these Terms;
Your payment is overdue or fails;
We reasonably believe your use poses a security or fraud risk;
You engage in repeated or serious policy violations.

You may terminate your account at any time by contacting us or using in-app settings. Upon termination, your right to use the Service ceases immediately. We may retain your User Content for up to 30 days following termination, after which it may be permanently deleted. You are responsible for exporting any data you wish to keep before your account is closed.

11. Disclaimer of Warranties

THE SERVICE AND ALL MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. DONEDINGO DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. DONEDINGO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DONEDINGO, ITS FOUNDER, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

Nothing in these Terms excludes or limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless DoneDingo, its founder, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

14. Force Majeure

DoneDingo shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, internet or telecommunications failures, cyberattacks, labor disputes, or utility outages.

15. Accuracy of Materials

The materials appearing on the Service may include technical, typographical, or photographic errors. We do not warrant that any materials are accurate, complete, or current. We may make changes to materials at any time without notice.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time. We will indicate the date of the most recent revision at the top of this page. Your continued use of the Service after any changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

17. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. DoneDingo may assign its rights and obligations under these Terms in connection with a merger, acquisition, reorganization, or sale of assets without your consent.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of California.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and DoneDingo regarding the Service and supersede all prior agreements, understandings, and communications.

21. Contact

If you have any questions about these Terms, please contact us through the application or at the contact information provided on our website.